Professional Timeline
A detailed chronology of strategic leadership roles focused on enterprise SaaS transformation and AI evaluation.
2024 — Present
2022 — 2024
2018 — 2022
2014 — 2018
2010 — 2014
Principal Researcher & AI Evaluation Lead
Leading the evaluation of enterprise AI architectures and feature development for global SaaS clients.
Senior Director of Customer Success
Driving customer retention and strategic growth for enterprise SaaS platforms through data-driven success management.
Global Support & Account Management Lead
Managing multi-site support operations and high-value account relationships for global technology clients.
Director of Business Transformation
Leading the implementation of digital marketing and operational transformation strategies for enterprise clients.
Senior Account Executive
Specializing in high-growth SaaS sales and customer success management for global technology leaders.
Key Projects
Deep-dive research and strategic evaluations on the intersection of AI and enterprise transformation.
